Legal
Privacy Policy
This Privacy Policy explains how Socifyr collects, uses, stores, and shares information when you use our website, dashboard, APIs, SDKs, and related services.
Last updated: May 19, 2026
Information We Collect
We collect account details such as your name, email address, authentication details, workspace membership, and billing status.
When you connect social media accounts, we store the connection details and access tokens needed to publish, schedule, analyze, and manage content on your behalf.
We process the content you upload or create in Socifyr, including captions, media files, drafts, schedules, publishing history, analytics, webhook settings, and API usage data.
How We Use Information
We use your information to provide Socifyr, authenticate users, manage workspaces, publish and schedule content, sync analytics, provide customer support, prevent abuse, and improve reliability.
We may use usage and diagnostic data to understand product performance, debug issues, enforce limits, and maintain the security of the service.
Third-Party Services
Socifyr integrates with social platforms, payment providers, email providers, storage providers, hosting infrastructure, and analytics or monitoring tools. These services process information as needed to operate Socifyr.
When you connect a social platform, your use of that platform remains subject to the platform provider's own terms and privacy policy.
Sharing and Disclosure
We do not sell your personal information. We share information only with service providers that help us operate Socifyr, when required by law, to protect rights and safety, or as part of a business transfer.
Workspace content and account data may be visible to other members of the same workspace based on their assigned roles and permissions.
Data Retention
We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security records.
You may delete content, disconnect social accounts, or close your account where supported by the product. Some records may remain in backups, logs, or legally required records for a limited period.
Security
We use technical and organizational safeguards designed to protect your information. No internet service can guarantee absolute security, so you are responsible for protecting your credentials and API keys.
Your Choices
You can update account details, manage workspace access, disconnect social accounts, revoke API keys, and adjust content or billing settings from the Socifyr dashboard where available.
To request access, correction, deletion, or export of personal information, contact us using the details below.
Contact
For privacy questions or requests, contact Socifyr at privacy@socifyr.com.